HOW MUCH DOES IT COST?

Providing value is our priority, that’s why we’ve created three simple pricing plans based on your strategic plan and the equipment that is supported.

DO I HAVE SOMEONE I CAN CALL DIRECTLY?

You will always have a direct connection to our team! Our primary contact method is through our helpdesk, but a good old-fashioned phone call is great, too.

I LIKE TO PAY FOR WORK HOURLY, DO YOU PROVIDE OPTIONS FOR THAT?

Pricing should be straightforward and easy. We created a simple monthly billing solution that compliments your budget and saves you time.

DO I HAVE TO SIGN A CONTRACT?

Yes, but we won’t hold you hostage. We have a 30-day notice cancellation policy to be as accommodating as possible for our partners.

WHAT HAPPENS WHEN I NEED HELP AFTER HOURS?

Technology doesn’t sleep, but you should. However, if you need something outside of business hours, we understand. We’ll tailor a specific process that works best for you.

I’M ON A TIGHT SCHEDULE, HOW DO YOU SCHEDULE YOUR PROJECTS?

We understand what it’s like to work within tight deadlines. Our team is available when it’s convenient for you.

DO YOU SELL HARDWARE?

We can help you find the perfect hardware! We don’t provide it directly, but we have partnerships with companies like Apple, Dell and Cisco to provide the best equipment and pricing available.

IN THE BEGINNING, HOW OFTEN WILL WE MEET?

Your time is valuable. That’s why our meetings are customized around your strategic plan and availability. Initially, we will complete an on-boarding process, then establish a meeting schedule that works best for you.

HOW DO I GET STARTED?

To get started, all you need to do is schedule a call and we will contact you right away. From there, we’ll do an initial overview to see what services or support is best for you.

WHAT WILL HAPPEN AFTER I SIGN UP?

Once you sign up and the initial overview call is complete, we will begin fulfilling your strategic plan.

HOW DO WE KNOW IF THIS IS THE RIGHT FIT?

Choosing the right technology team to partner with can be overwhelming. Our goal is to make it stress-free and enjoyable. We’re committed to answering all of your questions up front, so you are confident in your decision

Request a Proposal for Midland-Based Managed IT and Cybersecurity Services

Receive a managed IT services proposal that aligns with the security, performance, and resiliency goals of your Midland area company.

Ready to Find a Partner for Proactive, Fully Managed IT in Midland and Odessa?

Receive a managed IT plan built to meet your Midland area company’s requirements.

Get started by filling out the simple form.
Receive a follow-up call from one of our representatives within one business day to set up a Discovery Call with a Kinetic Technology Group IT Consultant.
Talk with one of our Midland area IT Consultants about your business and technology needs.
Set up a time for an on-site visit so we can get a better understanding of your IT environment and make recommendations for a managed IT services strategy.

Fill out the form to request your proposal for local Managed IT Services in Midland and Odessa.

What Our Customers in the Midland Area Say

“The entire Kinetic Technology Group team is dedicated to being available and responsive. Although we do not have a 100% on-site representative, they are only a phone call away.”

“KTG has been along the way for the majority of our growth, and we have fully entrusted our technology support into their hands due to their professionalism.”

Our Partnerships with Leading Technology Companies

Offices Providing Local Managed IT Services in Midland

Kinetic Technology Group is staffed with local IT experts who can deliver remote or on-site IT support services to companies throughout North Texas.

Midland and Odessa, TX

Our team in Midland supports area businesses in Midland and Odessa through proactive maintenance, IT support, and a preventative approach to cybersecurity achieved through continuous monitoring and rapid response.

Address: 223 West Wall St. Suite 299
Midland, TX 79701
Phone: 432-242-1270

Fully Managed IT Services for Midland, TX Businesses

We work with your company in Midland or Odessa to put together a proposal for overcoming your unique business challenges using the ideal combination of our managed IT services.

Managed IT Services

Proactive monitoring, maintenance, patching, and performance management across your entire environment. We identify and resolve issues before they become outages, so your team stays productive and your systems stay stable.

24/7 Helpdesk Support

Responsive, US-based helpdesk support with a 12 to 15 minute average response time. Helpdesk access is included in every managed IT plan with no per-ticket billing, no hold music, and no exceptions. Emergency protocols are customized for every client.

Managed Cybersecurity

Layered security controls including 24x7x365 Security Operations Center (SOC) monitoring for network and device security, advanced endpoint protection, dark web domain monitoring, phishing simulation and reporting, MFA and SSO management, email filtering and encryption, and compliance assessment and management. Your security posture is actively managed, not installed and forgotten.

Cloud Services and Collaboration

Microsoft 365 and Google Workspace management including migrations, license administration, access controls, and backups. We also handle cloud implementations, email management, and mobile device management to keep your team connected and your data secure across every platform.

IT Consulting and Technology Planning

Scheduled quarterly business reviews with your dedicated Client Success Manager, IT roadmap development, and senior-level technology strategy. We help you make better infrastructure decisions, plan your budget accurately, and align your IT investment with your business goals.

Business Continuity and Data Backup

Cloud-based backup and recovery for workstations, servers, and cloud environments. We plan for disruption, whether ransomware, hardware failure, or natural disaster, so that when it happens, your operations don’t stop. Recovery time is measured in minutes, not days.

Managed IT Services Frequently Asked Questions

What are Managed IT Services?

Managed IT services are a way to outsource day-to-day technology management, maintenance, and cybersecurity tasks to a third party. Unlike IT support that typically follows a reactive, break/fix model, managed IT services take a proactive approach that prevents security and maintenance issues from interrupting operations and ensures that your systems are performing optimally.

Is Managed IT right for my Midland/Odessa area business?

Managed IT is right for most businesses. If your Midland or Odessa-based business lacks an internal IT team or finds that your IT staff is overwhelmed by routine management, monitoring, and maintenance tasks, you will benefit from adopting managed IT services. Managed IT services also help your company bridge skills gaps and access expertise for strategic planning.

Do you offer one-time or hourly IT support?

We provide more than one-time or hourly support. Instead of offering reactive, break-fix support, Kinetic delivers comprehensive, fully managed IT services. We monitor technology environments around the clock to identify and resolve security and maintenance issues before they can escalate. We also provide strategic planning for long-term IT transformation.

Does Kinetic provide cybersecurity services?

Yes. Kinetic provides managed security services, including intrusion detection and response, that help companies in the Midland/Odessa area prevent and defend against threats. We monitor and manage data and networks to detect risk and respond to security incidents. We can strengthen your security posture by identifying and eliminating vulnerabilities in your infrastructure.

Do you provide onsite support in Dallas and Midland?

Yes. We have offices in Dallas and Midland, Texas that serve businesses in the Dallas-Fort Worth metropolitan area and throughout North Texas. Our teams in Dallas and Midland can make on-site visits to troubleshoot technology issues.