In-House IT or Managed Service Provider
- Focus Primarily on Cost-Cutting and Revenue Increasing Projects: First things first, you have to realize that in-house IT cannot do everything all the time. Whether it's processes that help drive down costs or ones with the potential to raise revenue, evaluate the projects in the queue and rank them by what impacts the bottom line the most. Once that's done, look at the day-to-day processes designed to keep things running securely and efficiently. What can be off-loaded to an MSP? Determine which of those tasks can be automated either through the cloud or managed services.
- Take to the Cloud: Some IT people fear the cloud spells the end to their job security. Meanwhile, the cloud can actually help them take on a more prominent contributing role in the company's success. The cloud should be seen as another tool that further eliminates the mundane yet necessary daily drudgery from their workday. Those who work WITH the cloud will find that they have more available time to take on more meaningful cost cutting or revenue generating projects.
- Use a Managed Service Provider: Using outsourced managed services not only alleviates much of the daily IT pressure and stress, but also boosts productivity and gives the company a much improved ROI (Return-on-Investment) on their technology investment.
While technology has gotten easier for the end user, it has become more complex on the backend with the advent of virtualization, cloud computing, and advanced infrastructure.
Using an MSP gives your in-house access to a trusted advisor, a 24/7 help desk, remote monitoring and management tools, mobile device management tools, and much better disaster recovery and business continuity solutions. All without the overhead that comes with hiring more help. MSPs offer a consistency to not just your end-user but also your main IT guy who will certainly appreciate the help.