HOW MUCH DOES IT COST?

Providing value is our priority, that’s why we’ve created three simple pricing plans based on your strategic plan and the equipment that is supported.

DO I HAVE SOMEONE I CAN CALL DIRECTLY?

You will always have a direct connection to our team! Our primary contact method is through our helpdesk, but a good old-fashioned phone call is great, too.

I LIKE TO PAY FOR WORK HOURLY, DO YOU PROVIDE OPTIONS FOR THAT?

Pricing should be straightforward and easy. We created a simple monthly billing solution that compliments your budget and saves you time.

DO I HAVE TO SIGN A CONTRACT?

Yes, but we won’t hold you hostage. We have a 30-day notice cancellation policy to be as accommodating as possible for our partners.

WHAT HAPPENS WHEN I NEED HELP AFTER HOURS?

Technology doesn’t sleep, but you should. However, if you need something outside of business hours, we understand. We’ll tailor a specific process that works best for you.

I’M ON A TIGHT SCHEDULE, HOW DO YOU SCHEDULE YOUR PROJECTS?

We understand what it’s like to work within tight deadlines. Our team is available when it’s convenient for you.

DO YOU SELL HARDWARE?

We can help you find the perfect hardware! We don’t provide it directly, but we have partnerships with companies like Apple, Dell and Cisco to provide the best equipment and pricing available.

IN THE BEGINNING, HOW OFTEN WILL WE MEET?

Your time is valuable. That’s why our meetings are customized around your strategic plan and availability. Initially, we will complete an on-boarding process, then establish a meeting schedule that works best for you.

HOW DO I GET STARTED?

To get started, all you need to do is schedule a call and we will contact you right away. From there, we’ll do an initial overview to see what services or support is best for you.

WHAT WILL HAPPEN AFTER I SIGN UP?

Once you sign up and the initial overview call is complete, we will begin fulfilling your strategic plan.

HOW DO WE KNOW IF THIS IS THE RIGHT FIT?

Choosing the right technology team to partner with can be overwhelming. Our goal is to make it stress-free and enjoyable. We’re committed to answering all of your questions up front, so you are confident in your decision

Request a Managed IT Services Proposal

Request a Proposal for Managed IT and Cybersecurity Services

Find a Texas-Based Partner for Fully Managed IT

Today’s companies need more than reactive support from a managed IT partner. Instead, your business needs to find a long-term strategic partner that is dedicated to promoting your success. Kinetic Technology Group provides comprehensive and proactive managed IT services that are customized to help your company achieve crucial objectives. Through our fully managed IT services, we deliver ongoing system monitoring, maintenance, cybersecurity, and user enablement to reduce risk, improve reliability, and control costs.

As a managed IT provider based in Dallas, we provide services tailored to meet the needs of companies in the Dallas-Fort Worth area based on our understanding of the competitive business environment and the local threat landscape.

We’re glad that you are considering Kinetic in your search for a managed IT services partner in Texas. We’d like to have a conversation with you to discuss your business goals and challenges and introduce you to our managed IT services options. That’s why we’re offering a proposal for managed IT services.

What to Expect

Get started by filling out the simple form.
Receive a follow-up call from one of our representatives within one business day to set up a Discovery Call with a Kinetic Technology Group IT Consultant.
Talk with one of our IT Consultants about your business and technology needs.
Set up a time for an on-site visit so we can get a better understanding of your IT environment and make recommendations for a managed IT services strategy.

“The entire Kinetic Technology Group team is dedicated to being available and responsive. Although we do not have a 100% on-site representative, they are only a phone call away.”

“KTG has been along the way for the majority of our growth, and we have fully entrusted our technology support into their hands due to their professionalism.”

“Kinetic is a great IT partner with us. Their on-site presence makes it unlike any other company we have dealt with. They have a wide range of support expertise to cover any and every issue we have.”

Our Managed IT Services

Managed IT Services

Our core Managed IT Services include continuous system monitoring, preventative maintenance, patching, and performance optimization to ensure stable and predictable technology operations.

24/7 Helpdesk Support

Around-the-clock user support with real-time tracking is included as part of Managed IT Services. We don’t bill for support per incident, and our coverage includes defined after-hours processes for urgent issues. Our remote support achieves faster response times for immediate issue resolution.

Managed Cybersecurity and Compliance

Layered security controls, intrusion detection and response, monitoring, reporting, and risk identification are integrated into the managed environment to reduce threat exposure and support compliance requirements.

Cloud Management and Collaboration Platforms

We support reliable and secure communication and collaboration through the management of platforms such as Microsoft 365 and Google Workspace. Cloud management services include conducting migrations, implementing access controls, and creating backups.

Strategic IT Consulting and Technology Planning

Our experts provide ongoing guidance to align IT planning, budgeting, and infrastructure decisions with business goals to promote long-term success through strategic initiatives.

Business Continuity and Data Backup

Integrated secure backup and continuity planning reduce downtime and support rapid data recovery after a natural disaster, cyberattack, or equipment failure, increasing business resiliency.

Local Managed IT Services in North Texas

Dallas

Address: 1409 Botham Jean Blvd suite 1022
Dallas, TX 75215
Phone: 214-269-1200

Midland

Address: 223 West Wall St. Suite 299
Midland, TX 79701
Phone: 432-242-1270

Industries We Serve

Kinetic provides managed IT services to companies in industries with complex and unique security, compliance, and operational demands, including:

Managed IT Services Frequently Asked Questions

What are Managed IT Services?

Managed IT services are a way to outsource day-to-day technology management, maintenance, and cybersecurity tasks to a third party. Unlike IT support that typically follows a reactive, break/fix model, managed IT services take a proactive approach that prevents security and maintenance issues from interrupting operations and ensures that your systems are performing optimally.

Is Managed IT right for my business?

Managed IT is right for most businesses. If you lack an internal IT team or find that your IT staff is overwhelmed by routine management, monitoring, and maintenance tasks, you will benefit from adopting managed IT services. Managed IT services also help your company bridge skills gaps and access expertise for strategic planning.

Do you offer one-time or hourly IT support?

We provide more than one-time or hourly support. Instead of offering reactive, break-fix support, Kinetic delivers comprehensive, fully managed IT services. We monitor technology environments around the clock to identify and resolve security and maintenance issues before they can escalate. We also provide strategic planning for long-term IT transformation.

Does Kinetic provide cybersecurity services?

Yes. Kinetic provides managed security services, including intrusion detection and response, that help companies in the Dallas area prevent and defend against threats. We monitor and manage data and networks to detect risk and respond to security incidents. We can strengthen your security posture by identifying and eliminating vulnerabilities in your infrastructure.

Do you provide onsite support in Dallas and Midland?

Yes. We have offices in Dallas and Midland, Texas that serve businesses in the Dallas-Fort Worth metropolitan area and throughout North Texas. Our teams in Dallas and Midland can make on-site visits to troubleshoot technology issues.