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How Your MSP Can Help You Navigate the Impact of 2020

How Your MSP Can Help You Navigate the Impact of 2020
2020 has been far more educational than most organizations realize. This past year’s events have set the stage for how all business will be conducted moving forward. The strongest and most dynamic companies adapted their communications and collaboration technologies to work efficiently from any location. This change enabled them to have the foundation necessary to compete. Will you be among them?

The road ahead still has blind corners, but making the right changes now will prepare you for any twists and turns in the professional world moving forward. Discover how your MSP can help you take the lessons learned in 2020 and adapt them for future success.

The Latest Tech is Essential

There’s a good chance that some or all your staff switched to remote work at some point in 2020. This was a headache for many businesses because of the numerous unknowns. Business leaders found themselves asking:
  • What is the best video chat and phone application?
  • How will my staff collaborate on projects?
  • Is there a way to protect my data during remote access?
While it may have been a hectic few months, the businesses who found the answers to these questions got back to work before the rest. With a reliable VoIP solution, your team will be able to video chat and call internally and externally from wherever an internet connection exists. Additionally, a cloud file-sharing software like Microsoft’s SharePoint can provide secure and efficient storage. With a robust suite of cybersecurity software, your data will remain safe no matter where it’s accessed. When you have the tools necessary to deal with the unexpected, you can compete more easily.

Fewer Headaches, More Success

Downtime is the enemy of any business. There are a lot of incidents that you expect and plan for by investing in technology. According to The Business Journals, the top three causes of downtime are:
  • Cybersecurity threats
  • Power or Internet outages
  • Hardware failure
This doesn’t consider the likelihood of natural disasters or workspace disasters, like a tornado or building fire, respectively. When your organization is prepared for anything, you stand a much better chance of decreasing downtime and getting your team back to work. No matter if you’re facing a flood, the next pandemic or you simply want to open up your remote staff options, you’ll be free to plan your next steps.

Your MSP Can Make It Happen

Investing in the latest tech to maintain communications and mitigate downtime is a must, but you still have a business to run. Are you prepared to ensure your investment is set up correctly and maintained so your staff could communicate and collaborate at all times? With Communications as a Service (CaaS), you don’t have to worry about it. CaaS allows you to hand off the planning, deployment and maintenance of your communications concerns from the very start so that you can stay focused on your daily tasks. When you partner with a managed services provider, this becomes your reality. They take the time to understand your current needs and future goals to ensure you have the communications services you need.

We Can Get You There

With the right technology in place, you and your team won’t waste valuable time troubleshooting communications tech. As your technology provider, we want you to know how to best use your IT. This way, you can unite your entire staff with communications and collaboration technology that fully integrates with your existing systems. Allow our expert staff to prepare your business for what comes next with the best communications and collaboration technology available. Get the conversation started when you meet with us. Contact us today!

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Jim Harryman

Jim is the fearless leader of the Kinetic team. He founded Kinetic more than two decades ago with one simple purpose – make technology do what it promises to do. He has spent the last 25 years doing just that. Every IT system Jim mans is fully subservient to its owner. When he isn’t reveling in new technology, he spends time with his wife Julia and their two sons who are grown, married, and both expecting babies.

CJ Jackson

Meet CJ Jackson, a technical expert with 12 years in customer service and a tech journey sparked by the Apple Store Genius Bar. Recognized for patient issue resolution, CJ excels in teaching and empowering users. As Kinetic’s Configuration Specialist for 3 months, CJ is passionate about simplifying lives through tech. Beyond work, CJ explores cuisines, enjoys concerts, and embraces RomComs. The motto: Choose what’s right over what’s easy. CJ aspires to be remembered as a happy, eager, and passionate soul, inspired by daily opportunities to make a difference. Expect tech-savviness, culinary adventures, and unwavering commitment to everything done.

Julia Harryman

Julia Harryman, our resident efficiency specialist, has a unique background that is not typical of IT. Armed with a Master’s in Education for Technology Leadership, Julia has been an integral part of our team since 2012. Fueled by a constant supply of (insert current caffeinated beverage here) , she’s is a driving force behind our streamlined operations, ensuring that our company runs seamlessly.

Richie Owen

Richie Owen is an adept IT professional known for his innovative problem-solving. With a strong background in security systems for financial institutions over the past nine years, Richie excels in resolving networking and cabling challenges. Off-duty, he’s a bass-playing musician and a dirt bike enthusiast. In his six months at Kinetic, Richie has demonstrated his expertise, further supported by almost a decade of experience in low-voltage systems. He values human connections, citing music as his perpetual motivation. Richie’s love for limeade with tea and his belief that people make life meaningful reflect his distinctive character.

Chad Thorne

Chad bought his very first Mac as a senior in high school and hasn’t looked back since. To him, pushing the limit involves figuring out just how far he can push the performance on a Mac and testing his own IT knowledge and capabilities at the same time. This Cowtown native is super handy when it comes to configuring and deploying business networks and is one of 14 people on the planet who actually knows where ALL of the wires go.