Microsoft® support might not be something you think about every day. The list of Microsoft products you rely on is likely longer than you realize, but they’re just a part of your work and not something you – hopefully – spend much time worrying about.
In fact, it has probably been a while since you purchased those Office and Windows solutions, and you might not have realized that the established support lifecycle for Microsoft software has been steadily making the switch to an as-a-service model.
And now you’re hearing that 2020 is bringing with it an End of Support for a long list of Microsoft products and solutions. Maybe you’ve even been ignoring some consistent nagging from Microsoft about it. As much as you might like to, these changes aren’t something you – or your business – can afford to ignore. Let’s take a look at what 2020’s End of Support will mean for anyone in your company who is using a Microsoft solution on the list.
No More Support: You’ve probably gathered this from “End of Support,” but what this means for you is that calling the Microsoft help desk after the 2020 cutoff date won’t yield the results you might hope. You’ll be told these solutions are no longer supported and sent on your way.
Security Risks: Considering just keeping those outdated solutions running? Be aware that it’s more than just the help desk you’ll be losing out on. As Microsoft support ends, so will the regular patching, upgrades and compliance assistance you get when Microsoft rolls out fixes.
Buggy User Experiences: Offices that continue running these outdated solutions can expect to see ongoing issues with the user experience as patches and updates are no longer applied, which will lead to a seriously frustrating workday for your team.
What do you need to do to avoid the headaches? To state a complex problem simply, make sure your office is ready to update to newer versions of these Microsoft solutions prior to their End-of-Support date, and have a dedicated resource who can track current and future lifecycle dates to make sure you aren’t caught off-guard.
Running a business means you’re conservative about upgrades, and the old model of extended lifecycles has let you maintain that conservative approach. But change is coming, and your business shouldn’t have to suffer for it.
Sound daunting? It can be, but the Microsoft 2020 End of Support doesn’t have to mean a crisis for your business. Whether you need to update your software, keep your operating systems on schedule or make sure your patching and security are proactively handled, we can help. Contact us today to talk through what we can do to support your business.
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Jim is the fearless leader of the Kinetic team. He founded Kinetic more than two decades ago with one simple purpose – make technology do what it promises to do. He has spent the last 25 years doing just that. Every IT system Jim mans is fully subservient to its owner. When he isn’t reveling in new technology, he spends time with his wife Julia and their two sons who are grown, married, and both expecting babies.
Meet CJ Jackson, a technical expert with 12 years in customer service and a tech journey sparked by the Apple Store Genius Bar. Recognized for patient issue resolution, CJ excels in teaching and empowering users. As Kinetic’s Configuration Specialist for 3 months, CJ is passionate about simplifying lives through tech. Beyond work, CJ explores cuisines, enjoys concerts, and embraces RomComs. The motto: Choose what’s right over what’s easy. CJ aspires to be remembered as a happy, eager, and passionate soul, inspired by daily opportunities to make a difference. Expect tech-savviness, culinary adventures, and unwavering commitment to everything done.
Julia Harryman, our resident efficiency specialist, has a unique background that is not typical of IT. Armed with a Master’s in Education for Technology Leadership, Julia has been an integral part of our team since 2012. Fueled by a constant supply of (insert current caffeinated beverage here) , she’s is a driving force behind our streamlined operations, ensuring that our company runs seamlessly.
Richie Owen is an adept IT professional known for his innovative problem-solving. With a strong background in security systems for financial institutions over the past nine years, Richie excels in resolving networking and cabling challenges. Off-duty, he’s a bass-playing musician and a dirt bike enthusiast. In his six months at Kinetic, Richie has demonstrated his expertise, further supported by almost a decade of experience in low-voltage systems. He values human connections, citing music as his perpetual motivation. Richie’s love for limeade with tea and his belief that people make life meaningful reflect his distinctive character.
Chad bought his very first Mac as a senior in high school and hasn’t looked back since. To him, pushing the limit involves figuring out just how far he can push the performance on a Mac and testing his own IT knowledge and capabilities at the same time. This Cowtown native is super handy when it comes to configuring and deploying business networks and is one of 14 people on the planet who actually knows where ALL of the wires go.