Remote Support

Remote Support, always there when you need it. What happens when you are mere minutes away from giving a huge presentation in New York and you find that your files are corrupt? Even worse…what about when you can’t open iTunes right before jumping on a plane to Tokyo? Don’t sweat it. We can fix problems from virtually anywhere.

Kinetic Technology Group’s proprietary remote management system allows us, with your permission of course, to access your Mac or PC whenever and wherever you are. As long as you are connected to the Internet, we can log in and get you back on track, no matter what the issue is. Our ability to get you up and running remotely, sometimes within a matter of minutes, has become an invaluable technology tool for us and a time saver for you and your employees.

Kinetic Technology Group is  based in Dallas/Fort Worth, but our remote support allows our service to reach around the world to help solve issues with your Mac or PC when you need it most.