Entries by Kinetic Technology Group

The Future of Customer Service

Having been in the IT industry for more than 20 years you will come across plenty of customer service horror stories. Usually some of the best stories you will hear is from prospective clients talking about their former or current IT support they are wanting to replace. Everything from days and weeks to get a […]

Data Protection and Bring Your Own Device to Work

BYOD refers to a firm’s policy of allowing employees to use their own personal phones, tablets and laptops for all their work applications.This is a pretty common policy, and it has many benefits, but it brings along risks. How are you addressing these risks? Data Protection and Bring Your Own Device to Work. Here are some […]

Everyday Human Error Can Affect Data Protection

Are you under the impression that data loss is all about putting up firewalls to protect against evil cyberattacks? Some of the biggest sources of data loss include sloppiness, human error, and just plain forgetfulness. Everyday Human Error Can Affect Data Protection. What are some of the unglamorous things that we do everyday that leave us […]

Disaster Recovery Plans: Do You Have One?

Disaster recovery and business continuity plans are issues that almost all small businesses fail to think about. More frequently, they decide they haven’t the resources to address such “unthinkables.” Disaster Recovery Plans: Do You Have One? What is the cost if your business is down for 1-2 days or more? Lost revenues and lost productivity […]

Small Businesses Need Disaster Recovery Plans

Entrepreneurs and small businesses often don’t think about making plans to recover in case of a disaster. The smallest business most likely has the fewest resources to fall back on in case of disaster. Small Businesses Need Disaster Recovery Plans. Why does this happen? It isn’t on an entrepreneur’s radar. The challenge and hurdles of starting […]

How Outsourcing Saves Time and Money

Almost by definition, small business owners and entrepreneurs cringe at the concept of outsourcing. Those who start their own companies like the control and autonomy it provides them. Unfortunately, that preference for control and autonomy may have some bad side effects when it comes to IT. How Outsourcing Saves Time and Money Small business don’t […]

True Cost of Company Downtime

Downtime Interrupting Your Work Flow? How many times have you been working on a deadline when your Adobe applications decided to crash? You reach out to IT, but the only result is them passing the ticket down the line. The next thing you know, the deadline has passed, and you spent two hours troubleshooting your […]

What is the Cloud: A Simple Analogy

You use the cloud and don’t even know it. Do you go to Amazon and create a wishlist? Do you have an email account on Yahoo? That is cloud computing. All your emails are stored on Yahoo servers somewhere. They are on physical servers, of course, but they aren’t on your laptop. The advantage is […]

Loss of Data Causes and Prevention

The adoption of technology from the simplest of matters to the most complex problems has rendered us heavily dependent on it. We love paying our bills minutes before they are due. We enjoy seeing loved ones face-to-face on our computer screens. We can access and print our extremely sensitive records from government and financial websites […]

Being Proactive Avoids Potential Network Failures

For small- to medium-sized businesses (SMBs), an IT network failure can be devastating because they don’t have the resources of large corporations to bounce back from such disasters. Preparation against such devastation may be the only course for them to avoid failure and survive with the least damage if failure occurs. SMBs must be proactive […]

Using the Cloud to Challenge Big Business

Has anyone suggested you begin moving your business to the cloud? Cloud data storage or cloud computing? What is this, anyhow? And isn’t it something for huge companies? Using the Cloud to Challenge Big Business. In the last post we explained what cloud computing is. Simply put, it is the offsite storage of your data, […]

5 Ways SMBs Can Save Money on Security

Small-to-medium sized businesses and large enterprises may seem worlds apart, but they face many of the same cyber-security threats. In fact, in recent years, cyber-criminals have increasingly targeted SMBs. This is because it’s widely known that SMBs have a smaller budget, and less in-house expertise, to devote to protection. Thankfully, there are several things SMBs […]

Four Key Components for Creating SMB Security Plan

Most businesses are now technology dependent. This means security concerns aren’t just worrisome to large corporate enterprises anymore, but also the neighborhood sandwich shop, the main street tax advisor, and the local non-profit. Regardless of size or type, practically any organization has valuable digital assets and data that should not be breached under any circumstances. […]

Is Your Company Website Safe From Hackers

Not too long ago, the New York Time’s website experienced a well-publicized attack, which raises the question – how can this happen to such a world-renowned corporation? If this can happen to the New York Times, what does this bode for the security of a small company’s website? What’s to stop someone from sending visitors […]

Cloud Monitoring Makes the Difference for SMBs

It’s a fast-paced world. Not only do people want things, they want things right now. This sometimes-unnerving need for instant satisfaction has only intensified now that we have Wi-Fi and mobile devices that keep us connected regardless of where we are, what we’re doing, or the time of day. There is no longer any tolerance […]

Hybrid Clouds More Than a Trend

It should come as no surprise that many small to midsize business owners take pride in overseeing every aspect of their startup business. Naturally, many are apprehensive when it comes to surrendering control of their servers, their data, and their applications.     The downside of this need for control is that operating and maintaining […]

SMBs Turn to the Cloud to Reduce Costs

More small and mid-size businesses (SMBs) seem to be taking the initiative to learn more about the benefits of the cloud. Determining why SMBs have this sudden keen interest in the cloud isn’t all that tricky. SMBs Turn to the Cloud to Reduce Costs.   If you shouted, “Cost Savings!” in a room full of […]

The Good, Bad, and Ugly of Mobility and BYOD

There are a lot of advantages to mobility in today’s workforce, but the Bring-Your-Own-Device (BYOD) movement has also brought its share of headaches as well. We live in a society where everyone must have the newest technology. We are inundated with ads reminding us that the smartphone or tablet we just bought a year ago […]

SMBs Must Proactively Address Mobile Hack Threats

 More cyber criminals are targeting small-to-medium sized businesses. One reason for this is too many workplaces have insufficient bring-your-own-device (BYOD) policies in place. Some have none at all. Although firms are generally more knowledgeable about network security risks than in years past, they still woefully underestimate the security vulnerabilities linked to mobile devices like smartphones […]

Three Things to Consider Before Jumping Into BYOD

You’ve read it time and time again. “Bring Your Own Device” isn’t a trend, it’s the future.   Workplaces where companies let workers use their own devices for work purposes are the new normal. BYOD attracts new hires and lifts employee morale and productivity. But this doesn’t mean a small business owner should recklessly jump […]

A Smarter Approach to Mobile Device Management

A Smarter Approach to Mobile Device Management : More people today use personal mobile devices like smartphones and tablets for business purposes. Such devices, coupled with greater Wi-Fi accessibility and cloud services, have empowered us with the ability to access data and do business from practically anywhere at anytime. Needless to say, many small-to-medium sized […]

In-House IT or Managed Service Provider

Your business is growing and In-House IT is overworked. They have certain skills that you’d love to use to develop innovative applications and revenue-generating projects– but they’re too busy running around fixing things that break. Or performing the most mundane and routine tasks day-in-and-day-out just to keep things secure and running smoothly. So…the big question […]

Is Your Business Technology Ready?

It’s a fast business world. Brilliant business ideas can be conjured up at some hipster-filled vegan coffeehouse, a website is thrown together, and poof… in no time at all there is a living, breathing, small business venture accessible from anywhere in the world. Click, Click, BOOM – Is Your Business Technology Ready? But as your head […]

Three Steps To Fix IT Management for SMBs

Three steps to fix IT Management for SMBs. Small-to-medium-sized businesses (SMBs) tend to have a more difficult time managing IT than larger enterprises. Despite being as technology dependent as larger enterprises, SMBs have tighter budgets and fewer resources to devote to IT management. This leads to a more reactive “break-fix” approach to their technology that never […]

Difference Between a Help Desk and NOC?

It’s no secret that any growing small-to-medium sized business must monitor and manage its business technology in the most cost-efficient way. The tricky part is figuring out how to do this without sacrificing the overall experience of the end-user. End-users can be clients and customers or employees. Both rely on the efficiency of a firm’s […]

Are Managed IT Services Right For You

How do you get a small business to recognize the value of Managed IT Services? In the start-up environment, we encounter an eclectic bunch of personality types. There is a reason people become entrepreneurs or C-level execs. When we meet the owners or decision makers at smaller companies and organizations, we can tell right away […]

Downtime Kills Small Businesses

Downtime is bad news for any business whether big or small. Downtime Kills Small Businesses   A recent two-hour New York Times’ downtime occurrence sent Twitter ablaze and their stock price plummeting. Google going down for one to five hours resulted in lost revenue up to $500,000 and decreased overall web traffic by 40%. We know […]

Do You Have A Business Continuity Plan?

Technology is full of difficult jargon. To further complicate things, certain terms are often used in a different context between one publication or service provider and the next. An example of this is the usage of backup, disaster recovery, and business continuity. These terms are commonly used interchangeably, often resulting in confusion. In an effort […]

Reasons SMBs need Data Recovery and Business Continuity

The foundation of any successful business continuity solution is the ability to retrieve data from any point in time from anywhere. When the topic of data recovery and business continuity comes up, you get the feeling that many decision makers at smaller businesses and organizations wish they could channel their inner six year old, simply […]

SMBs Taking to the Cloud

There has been a lot of hype about cloud computing transforming the way small-to-medium sized businesses do business. Proponents of the cloud say that cloud computing has leveled the playing field, allowing SMBs to finally compete with bigger companies despite their limited financial resources and staffing. The Sky’s the Limit for SMBs Taking to the Cloud. […]

Why You Should Get On The Cloud

A recent article by The Guardian (UK) states that the cloud industry is set to see a growth of around 30% soon. But many small and medium business owners are still struggling to make sense of the cloud and how it can benefit them. Is your company wondering if the cloud is for you? Why You Should […]

The Benefits of a Managed Service Provider

Managed Service Providers – or MSPs – are often recommended as a cost-effective IT solution for small businesses. For a monthly fee, MSPs provide a reasonably priced solution to the complex technology pains of small businesses. Here’s a look at The Benefits of a Managed Service Provider can offer your business…   Freed-Up Resources and […]

Six Steps to Better Data Backup and Quicker Recovery

Think Quicker Recovery Time, Not Quicker Backup – Six Steps to Better Data Backup and Quicker Recovery. While incremental backups are much faster than executing a full-backup, they also prolong recovery time. In the event of data loss, a full restore will require loading the most recent full backup and then each incremental backup tape. Having […]

Mitigate Costly Technology Risks for Continued Stability and Profitability

Partnering with a managed service provider (MSP) is one new approach being used by many companies like yours. Mitigate costly technology risks for continued stability and profitability. Experienced MSPs have access to newer tools that reduce costs by automating many routine in-house labor intensive processes. Break-fix is labor intensive, and labor is one of the most […]

Keep your Business Safe from Virtual Threats

Did you know that 50% of small business owners think their businesses are too small to be targeted by the thieves of the virtual world? Contrary to popular belief, 72% of hacker attacks often happen to smaller firms – firms with less than 100 employees! So how prepared is your SMB?  Here’s a checklist to […]

Identifying Email Phishing Schemes

Research has revealed that over half of all users open fraudulent emails and often even fall for them. Phishing is done with the aim of gathering personal information about you, generally related to your finances. The most common reason for the large number of people falling for fraudulent emails is that the phishing attempts are […]

How Much Does Downtime Really Cost Your Business

Many SMB owners think IT downtime only costs them a few productive hours, but there’s more at stake when your systems go down such as customer satisfaction, loss of brand integrity, lost productivity and a drop in sales. How Much Does Downtime Really Cost Your Business? Here’s a few other ways downtime can hurt your business: […]

Data Loss Can Cause You to Shut Down

Small and medium-sized businesses today are relying more than ever on IT systems to efficiently run their business, support customers and optimize productivity. These systems house sensitive digital data ranging from employee and customer information to internal emails, documents, and financial records, sales orders and transaction histories. This is in addition to applications and programs […]

Making Cloud Migration Easier

What’s the big deal with the Cloud Why are so many businesses planning for a Cloud migration? In recent years, the number of Cloud deployments have increased dramatically. Here are five Cloud computing stats that every CIO should know for making cloud migration easier. It is predicted that the global market for cloud equipment will […]

Data Loss Caused by Hurricane Damage

Everyone has been glued to their TV’s watching the news of devastating hurricane’s Harvey in Texas and Irma in Florida. The costs are being tallied for the loss of homes and businesses due to the massive force of hurricane winds and record-breaking floods in Houston and Jacksonville. As people are allowed back to their homes […]

Managed Services or Break Fix?

Does your company need Managed Services or Break Fix? With innovations in technology such as Virtualization, Cloud Computing, and VoIP, companies are faced with making adjustments to their IT infrastructure in order to stay relevant. When it comes to choosing the right IT provider to give you support and coverage, there are many options to […]

Benefits of Kinetic’s Network Security

Benefits of Kinetic’s Network Security You already know how critical keeping your data protected is to your business. You spend your valuable time, money, and resources developing projects and new products and services for your customers. Unfortunately, hackers, viruses, spyware, and malware can steal, damage, or corrupt the data on your network. Here are some […]